Let's have a look at a common situation you find many times at customer sites: when using Microsoft System Center Operations Manager (SCOM), you know that alerts can be overwhelming. When multiple management packs are imported for more functionality and many agents are enrolled on servers with different applications and roles installed on them, you must configure Operations Manager to benefit from it! Otherwise there can be so many SCOM alerts and e-mail messages a day, that monitoring isn't effective anymore. I did see black television screens (monitoring screens turned off) and IT admins deleting all alerts each day (doing monitoring from that point), often. You can find an in-depth article about SCOM alert storms here.
On the other hand, no graphical Service dashboard is available for a perfect monitoring overview by design. The default built-in SCOM dashboards are using a column or grid layout, with performance, state, alert, and details widgets. They’re good for a basic overview, but nothing more than that. Dashboards can be created in Microsoft Visio, as well as you may know. By using SharePoint Extensions for System Center 2012, they can be connected with the Operations Manager environment. The problem is you need to create those dashboards yourself and have SharePoint Enterprise edition installed. It’s not so easy and user-friendly to create dashboards that way.
Let's introduce Savision Live Maps Unity here. With 700 organizations worldwide using Live Maps Unity, it's the business service management solution you want!
Savision’s SCOM dashboards
With Live Maps Unity, which is used for both monitoring service health and performance, this perfect monitoring overview (as mentioned before) is available! It can be used for a graphical Service dashboard instead, but it's much more than that. Savision's Live Maps Unity speaks the language of the business by focusing on service delivery. It includes unlimited HTML5-based SCOM dashboards for monitoring both service health and performance. With Savision’s SCOM dashboards (based on HTML5-code, which is fast and lightweight), there is no need to look at alerts all day. Just focus on the information Live Maps Unity sends to you.
There won't be many e-mail messages anymore as well. This because Live Maps Unity notifies only when necessary, giving IT admins the time needed to research and solve issues instead of wasting time on notifications. With the Service dashboard in-place, IT admins can use Operations Manager proactive again instead of reactively. The Service dashboard gives you all information needed on a single screen. It’s generated automatically, based on applications found in your environment and gives a total overview of business-critical services, like Exchange, SharePoint, Active Directory and more.
No need to design all those dashboards yourself. Live Maps Unity has the capability to examine your entire IT infrastructure. Additional dashboards can be created with a few clicks by using the built-in drag-and-drop interface. This is really different than using Microsoft Visio, mentioned before. This data is connected with real components and applications by default. These dashboards can be shown from anywhere on any device! This can be done on a mobile device (tablet or smartphone) or desktop if you prefer. This isn’t possible with the default SCOM solution; you have to use another solution for this.
Business Service Management Solution
With Live Maps Unity, you have that solution. The product can be used to monitor entire IT infrastructures, with features like: performance monitoring, .NET application discovery, easy-to-build dashboards, and a Services dashboard. It offers a lightweight web console with support for all major browsers; so no need to have a physical console installed. It offers interactive geographical maps and native System Center integration. It allows quick visualizations of the IT environment through SCOM dashboards. It has everything inside for monitoring service health and performance. It’s the Business Service Management Solution that makes SCOM the perfect monitoring solution!
As a result: With SCOM and Savision’s Live Maps Unity, you have best of both worlds and true power in SCOM finally. No need to focus on alerts anymore, because it helps to deal with the root cause of notifications. Just focus on alerts which really need your time and attention to manage the healthiest environment possible.
Included are some web links to find more information on the product and even more functionality as well. There are some videos and datasheets available too.